We commit ourselves to providing world-class government services which effectively and efficiently meet the needs of our citizens."
Overview
The Unified National Platform (GOV.SA) is a leading government experience that fulfills all the citizens’ needs in a single point with unified digital identity.
GOV.SA provides high quality and efficient government services via a unified omni-channel experience.
Whether you are a citizen, resident, business owner or visitor, you can access the government services provided on GOV.SA, which are personalized and proactive.
GOV.SA Features
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Unified
A single point with digital identity system that provides access to all the government services quickly and easily from anywhere at any time.
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Personalized
GOV.SA is created based on the customers' needs at various stages in their lives. It provides them with seamless, convenient and connected experience.
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Reliable
A single source for all the government information and services, ensuring and efficent and effective experience with accuracy and clarity.
Unified
A single point with digital identity system that provides access to all the government services quickly and easily from anywhere at any time.
Personalized
GOV.SA is created based on the customers' needs at various stages in their lives. It provides them with seamless, convenient and connected experience.
Reliable
A single source for all the government information and services, ensuring and efficent and effective experience with accuracy and clarity.
Aspirations
What drives us
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Aspirations
What drives us
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Aspiration
Single Source of Information
Building a single source of information related to the user to ensure reliability and monitoring.
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Aspiration
Citizen First
Taking the lead in providing integrated technologies to deliver the services in a smart and effective way.
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Aspiration
Personalized Experiences
Creating experiences based on the user’s behavior and requirements.
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Aspiration
Higher Level of Engagement with Digital Government
Reducing the level of users’ need to visit the government agencies to submit their applications in person.
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Aspiration
Services Built around Life Events
Understanding the user’s life events to meet all of his/her requirements and solve the potential challenges.
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Aspiration
Raising the Level of Satisfaction
Focusing on turning negative experiences into experiences that are above the user’s expectations.
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Aspiration
Services that Take Less Time
Reducing the time that the user spends to process a service.