The Citizens Engagement Center (Amer) plays an effective role in supporting the government agencies via various e-communication channels. Its role revolves around responding to public inquiries and providing technical support to the e-government services and transactions.

Objectives

1

Providing information and responses about the e-government transactions to the citizens, residents and business sector professionally via various communication channels

2

Facilitating the process of searching and e-communication for the citizens and all sectors

3

Reducing the burden on the main service providers

4

Scaling up the government sector’s rapid response

5

Creating services and solutions that are fully aligned with the needs of disabled people and providing them via customized programs