The Citizens Engagement Center (Amer) plays an effective role in supporting the government agencies via various e-communication channels. Its role revolves around responding to public inquiries and providing technical support to the e-government services and transactions.
Providing information and responses about the e-government transactions to the citizens, residents and business sector professionally via various communication channels
Facilitating the process of searching and e-communication for the citizens and all sectors
Reducing the burden on the main service providers
Scaling up the government sector’s rapid response
Creating services and solutions that are fully aligned with the needs of disabled people and providing them via customized programs
Service Delivery Channels
The Citizens Engagement Center (Amer) provides support service in Arabic, English and sign language, through the following channels: